Privacy Policy

Effective Date: 16th April 2025

At INKLU, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services.

By using INKLU, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information

  • Name
  • Email address
  • Billing information (processed securely via third-party providers)

Website Data
When using our tools to scan websites or generate accessibility content, we may process:

  • Image URLs and metadata
  • Link structures
  • HTML/CSS content
  • Accessibility elements (e.g., ARIA tags)

Usage Data

We collect data about your interaction with our platform, including:

  • Pages visited
  • Features used
  • Timestamps and session duration
  • Error reports

Cookies and Tracking
We use cookies and similar technologies to:

  • Authenticate users
  • Remember preferences
  • Analyze traffic
  • Improve performance

2. How We Use Your Information

We use your information to:

  • Provide access to INKLU’s services
  • Generate AI-powered alt text and ARIA labels
  • Deliver accessibility reports
  • Improve and personalize your experience
  • Monitor performance and usage trends
  • Communicate with you about updates, offers, or support
  • Ensure WCAG compliance where applicable

3. Sharing of Information

We do not sell your personal data. We may share data with trusted third parties, such as:

  • Payment processors for billing
  • Cloud providers for hosting and storage
  • Analytics tools for performance tracking
  • Customer support platforms

All partners are contractually obligated to handle your data securely and in compliance with applicable laws.

4. Data Storage & Security

Your data is stored securely using industry-standard encryption and access controls. We:

  • Use HTTPS for all data transmission
  • Encrypt sensitive information at rest
  • Limit access to authorized personnel only

If you choose to delete your account, your data will be removed from active systems within 30 days.

5. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

6. Third-Party Links

Our platform may link to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

7. Children's Privacy

INKLU is not intended for children under 13. We do not knowingly collect personal information from children.

8. International Data Transfers

If you are outside the United States, please note that your data may be transferred to and processed in the U.S. or other countries where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes via email or through the platform. Continued use of INKLU after updates constitutes acceptance of the new terms.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
📧 Inkluapp@gmail.com